Support
Trellis is a small, two-person project. If something's wrong, confusing, or just worth telling us, write to us directly and a real person will read it.
Get in touch
Bugs, billing questions, feedback, or just "how do I…": this inbox covers all of it.
Email support@sakshamvirmani.comUsually within a day or two
Good to know
How do I invite my partner?
From your patch, share the invite message and code any way you like: text, a share sheet, however's easiest. Your partner enters the code in Trellis, accepts, and your shared patch starts growing from that day.
What happens if one of us misses a day?
Nothing harsh. Your pair earns one grace day each week, and unused ones bank up to four. A missed pair-day spends a grace day first; if none are available, the streak rests instead of breaking and can begin growing again when you return.
How do I manage or cancel my Trellis Pro subscription?
Trellis Pro is billed through the App Store, so cancellations and plan changes happen there: Settings › your name › Subscriptions on your iPhone. Inside Trellis, Settings › Subscription shows your current plan and renewal date.
How do I delete my account?
In the app: Settings › Account › Delete account. It's permanent: it erases your profile, check-ins, memberships, and the patches you created, including their shared streaks and memories. Trellis does not send your partner a separate deletion notice. See our privacy policy for the full detail.
Is my data private?
Your shared-patch data is visible to you and to the people paired with that patch. Trellis uses Supabase to run accounts and shared data, RevenueCat to manage subscription status, and Apple to process payment. There are no ads, data sales, or behavioral advertising trackers. Details are in our privacy policy.
I found a bug, or have an idea for Trellis.
Please send it our way. Screenshots and a quick description of what you expected help the most, but even a one-line note is genuinely useful.