Support
Trellis is a small, two-person project. If something's wrong, confusing, or just worth telling us, write to us directly and a real person will read it.
Get in touch
Bugs, billing questions, feedback, or just "how do I…": this inbox covers all of it.
Email sakshamvirmani30@gmail.comUsually within a day or two
Good to know
How do I invite my partner?
From your patch, share your invite link or code any way you like: text, a share sheet, however's easiest. They open it, accept, and your shared patch starts growing from that day.
What happens if one of us misses a day?
Nothing harsh. Everyone earns a grace day each week, and unused ones bank for later. A missed day spends a grace day and the streak rests, not breaks, and picks back up the next time you check in.
How do I manage or cancel my Trellis+ subscription?
Trellis+ is billed through the App Store, so cancellations and plan changes happen there: Settings › your name › Subscriptions on your iPhone. Inside Trellis, Settings › Subscription shows your current plan and renewal date.
How do I delete my account?
In the app: Settings › Account › Delete account. It's permanent, it erases your patches, streaks, and memories, and if you're paired with someone, we let them know so it isn't a surprise. See our privacy policy for the full detail.
Is my data private?
Yes. Your data is visible to you and to the partner you've paired a patch with, and to no one else. No ads, no data sales, no third-party tracking. Details are in our privacy policy.
I found a bug, or have an idea for Trellis.
Please send it our way. Screenshots and a quick description of what you expected help the most, but even a one-line note is genuinely useful.